T & C
Published April 2012
TERMS AND CONDITIONS OF BUSINESS – BURROWS SHEFFIELD
These Terms and Conditions are provided to give you all the information we can
about your online transaction so that you completely understand the whole
It is really important to us that you spend a few minutes reading the
information provided, as you will be accepting these terms and conditions each
time you make a purchase with us. These terms and conditions might change from
time to time so please check the date at the top of the page
- Our Contract with You
Once you have placed an order and payment has been taken,
you will receive an ‘Order Acknowledgement’, this is to notify you that we have
received your order. This acknowledgement is not a notification we have
accepted your order.
If we have to cancel all, or part of your order for any reason, we will email
you to let you know.
Every effort is made to ensure the information on our website is accurate at
all times, but if we have made a mistake by unintentionally publishing
inaccurate information (e.g. the price, description or availability of a
product you have ordered) we reserve the right to cancel your order at any
If this is the case you will be offered the following options:
- Re-order the product at the
corrected price or
- Receive a full refund of
any payments made.
- Prices and Payments
All prices are in UK pounds. The total cost of your
order will be the price of the products you ordered, plus any additional charge
for delivery. You will see all these items in your basket before you submit
your order. Payment is deducted once an order is submitted.
Unless otherwise stated, all goods are inclusive of VAT
however, the company shall be entitled to vary any prices to reflect any
increase in the rate of VAT.
Deliveries are usually made by either courier or by post.
Please note overseas customers are not able to claim VAT refunds on deliveries
Where next day delivery is offered, this is not a guaranteed service and no shipping
refund can be offered when items are not received next day.
In the case of ordered Goods the Company will use its best endeavours to ensure
availability of the same by the date and time requested. However, the Company
can offer no guarantee with respect to the provision of this clause and cannot
accept responsibility for the delay resulting from none or late availability of
Goods or other reasons beyond its control.
- Returns/ Cancellations
Online & telephone orders
Following the distance selling regulations, you are entitled to a cancel your
- You submit in writing
notice of intended cancellation within 7 days after the day the Goods are
- The Goods are returned to
the Company within 7 working days of cancellation with a copy of the
invoice, (it is recommended to use a recorded delivery service) Burrows are not responsible for covering the costs of returning
- The product has not been
used, or installed or had any data inputted, whilst the goods are in your
procession, you must take reasonable care of them, and not use them.
- The Goods are returned in
an undamaged condition and fit for resale (“as new”), including the
- DVD, CD, Memory cards and
software must be sealed.
- Business to business sales
In Store orders
We can only accept non faulty items for return within 7 days of purchase, Items
must be unused & any applicable seals still intact. A re-stocking charge
may apply to certain items
The Company reserves the right to reject any returns considered unsuitable for
resale for whatever reason.
Where the above conditions have been met the Company will credit your account
within 30 days.
Working days means all days other than Saturday, Sunday and public holidays.
Goods of a perishable nature are non-cancellable.
- Special Order Items
Orders for Goods which are not general stock items and which
are subject to special order provision are only accepted by the Company on the
basis that such orders cannot be cancelled by the customer, and that credit
cannot be issued for such Goods.
- Faulty Goods/ Warranty
You must inform The Company of any defect as a result of
damage in transit, or any listed components that are found to be missing, within
24 hours of delivery of the Goods, in particular if
your item has an LCD display screen.
All products carry a full manufacturer Warranty
If your product develops a fault whilst still covered in the warranty period,
please contact us on 0114 2858081 and we will advise you of
the next step to rectify the problem.
All items that are returned will be examined to identify if the product is
faulty within 2 working days. All items returned and found to be not faulty may
incur a charge of up to £30 and returned at the customer’s expense.
We will not cover faults caused by accidents, neglect, misuse or normal wear
Any Orders that are over 6 months old and the Product has
been confirmed to be defective and a refund is due, the refund will be
calculated based on the age of the Order and you will be refunded a
proportionate amount of the original purchase price of the Product. This does
not include the carriage cost of the original Order which will not be refunded.
Burrows Sheffield Contracts shall be governed and
interpreted exclusively according to English Law and shall be subject to the
exclusive jurisdiction of the English courts, including the Distance selling
Regulations. Our terms and Conditions do not affect your statutory rights.
These terms and conditions only cover the Burrows website. Any
other websites to which you link from this site are governed by their own terms
and conditions. We accept no responsibility or liability for the content or
operation of websites which are not under our control. We are required by law
to tell you that sales can be concluded in English only and that no public
filing requirements apply.
Burrows Sheffield, BurrowsGPS are trading
name’s of Burrows Motor Company Limited, Riverside way, Sheffield Road, Rotherham,
S60 1DS, registered in England No. 03782929 VAT No. 728 3458 14